Frequently Asked Questions
Everything you need to know about Oricom products and services.
How long does shipping take for my order?
Orders are typically processed within 1-2 business days. Standard shipping within Australia generally takes 3-7 business days, while express options are available at checkout for faster delivery.
What is the warranty period on Oricom products?
Most Oricom products come with a 12-month to 3-year manufacturer's warranty, depending on the specific model. Please check your product manual or our warranty page for specific details.
Can I return a product if I change my mind?
Yes, we offer a 30-day return policy for unused and unopened items in their original packaging. Please note that return shipping costs are the responsibility of the customer for change-of-mind returns.
Are your baby monitors and UHF radios compliant with Australian standards?
Absolutely. All Oricom electronics are fully compliant with Australian and New Zealand regulatory standards, ensuring safety, reliability, and legal operation within these regions.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Afterpay for flexible interest-free installments.
How do I troubleshoot my device if it isn't working correctly?
We recommend visiting our online Support Center to download the latest user guides. If the issue persists, you can contact our Australian-based customer support team via phone or email.